Special Order Handling

About Special Order Handling

For projects with specific logistical or handling requirements, our special order handling service provides the dedicated attention necessary. Penn Machine will collaborate with your team to address your unique packaging, labeling, and shipping requirements. We understand the value of flexibility, and we’re committed to delivering personalized solutions for any complex project.

Why It Matters

With our special order handling capabilities, we can:

Provide a streamlined, secure, and fully traceable process.

Expedite projects by instantly accessing the documentation needed for planning.

Ensure product quality with direct access to certified material data.

Reduce administrative time by eliminating manual requests for Material Test Reports (MTRs), packing lists, and order status.

How It Works

When placing your order, simply outline your special handling needs to our sales team. We will coordinate a plan to ensure we fulfill your request. This includes liaising with our operations teams, shipping department, and quality teams to implement the required steps, from special labeling to specific shipping instructions.

Certifications and Standards

Penn Machine’s comprehensive quality management system — certified to ISO 9001:2015 and the European Pressure Equipment Directive (PED) 2014/68/EU standards — allows us to provide precise and timely special order handling. We maintain rigorous standards for every product and service to ensure safety, reliability, and full compliance.

Have a specific handling requirement for an upcoming order? Contact our sales team, and we’ll ensure we manage your order with precision from start to finish.